Customer Service

Rapid Response

Tired of slow response and long lead times from your seasoning supplier? Our unparalleled service focuses mainly on our customer’s needs. The key to responding rapidly to our customers is attitude and focus every step of the way. The people of Savor Seasonings understand that response time is a critical benchmark. As such, we provide quick turnaround and attention to detail on all your orders, sample requests and documentation needs. Our corporation is designed to be both nimble and expeditious. Our processes are structured in such a way to foster fluid efficiency. Savor Seasonings’ people and processes are always cognizant of our customer’s critical desire for speed and accuracy.
     • Basic Documentation Request-24 Hour Turnaround
     • Lead Time-10 Business Days
     • 97% On-Time Deliveries
     • 98% On-Time Samples

 

Consistent Quality

How do you, as a customer, know you can rely on the quality you expect from your supplier? From start to finish Savor Seasonings’ materials, processes and products are critically examined to ensure quality. Although it has become commonplace in our industry for customers to expect product returns, here at Savor Seasonings we are raising the bar by holding ourselves to a higher standard. By using the finest raw materials, best blending equipment, and stellar packaging systems, we can guarantee our product integrity. Our processes are built on 75 years worth of experience, employing the highest standards in the industry today. The loyal relationships we have developed with our customers over the years speak volumes about the continued quality we provide.
     • Raw Material Quality Assurance
     • Finished Product Quality Control
     • COA Policy-Raw Material & Finished Product
     • Foreign Material Prevention Program

 

Premier Food Safety

You should expect your suppliers to follow food safety principles every day. At Savor Seasonings food safety is not just something we do; it is a part of who we are. Savor Seasonings is BRC audited and consistently receives the highest ratings possible. We were one of the first companies in North America to receive an unannounced audit because at Savor Seasonings we believe that all our programs, procedures and policies should be followed every day. Our customers rely on us to provide safe and quality food and we hold ourselves to the highest standards possible.
     • HACCP & Vulnerability Programs
     • Environmental, Allergen & Microbiological Testing
     • Recall & Traceability Programs
     • Clean & Sanitation Programs